
Golden Opportunities in Leadership
|Schedule
| Sunday, August 6
Registration
12:30-6:00pm PT
Team Synergy
2:00-4:00pm PT
"Be Our Guest" Welcome
2:05-2:35pm
Speed Networking Bingo
2:40-3:10pm
Ideas Exchange
3:15-3:45pm
Welcome to Anaheim Reception
5:00-6:00pm PT
| Monday, August 7
Registration
7:00am-5:00pm PT
Breakfast
7:30-8:30am PT
Plenary I: Incredileader
8:30-10:00am PT
Break in Exhibit Hall
10:00-10:45am PT
Concurrent Breakout Sessions #1
10:45am-12:00pm PT
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Investing in the Next Generation of Leaders
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Increasing Retention: Pivoting from Managing to Mentoring
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Skills to be the Hero, not the Villain: How do/can my skills advance my leadership goals?
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Guardians of the Child Support Program
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Leaning Into Your Purpose: Quiet Quitting and Engagement
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Trauma 101-Cultivating Empathy for the Villains in Your Life
Lunch on own
12:00-1:30pm PT
Plenary II:
Child Support Leader Adventureland
1:30-3:00pm PT
Break in Exhibit Hall
3:00-3:45pm PT
Concurrent Breakout Sessions #2
3:45-5:00pm PT
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Next Generation: Becoming the Legacy of Leaders
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Colleague to Leader; A Caseworker Journey
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INvesting in your team – Leading a System Modernization Rollout
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Trauma-Informed Customer Service: Building Positive Relationships and Wellbeing for Parents and Caseworkers
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Building and Executing Your Child Support Program Strategic Roadmap
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Self-Taught Leadership: You Can Fly!
President's Reception
5:00-6:00pm PT
| Tuesday, August 8
Registration
7:00am-5:00pm PT
Breakfast
7:30-8:30am PT
Plenary III:
It’s a Small World After All: Taking DEI Concepts and Moving into Action in the Real World
8:30-10:00am PT
Break in Exhibit Hall
10:00-10:45am PT
Concurrent Breakout Sessions #3
10:45am-12:00pm PT
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Great Leaders Have It! Developing Your Emotional Intelligence
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Listen with your Heart: The Importance of Engaging with your Employees
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Bypassing the roadblocks to leadership success
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Incarceration- Challenges for Parents / Justice Involved
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Families; Strategies for Engagement
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Using Data to Drive Organizational Decisions
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Successfully Engaging Veterans in the Child Support Process
Lunch on own
12:00-1:30pm PT
Plenary IV: Of Boys and Men – Gender Equality through a Different Looking Glass
1:30-3:00pm PT
Break in Exhibit Hall
3:00-3:45pm PT
Concurrent Breakout Sessions #4
3:45-5:00pm PT
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Intersection of Procedural Justice and Child Support
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A Whole New World: Embracing Equity in Child Support Services
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Burnout, self care and wellbeing - How can a manager bounce back and help support their teams wellbeing
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Who Wants to be a Mouske-Millionaire: Legal Ethics
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Applying Human-Centered Design in the Real World
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Empathy Overload: What to Do When You Just Can't Do It Any More
| Wednesday, August 9
Breakfast with the Commissioner
8:00-8:45am PT
Transition Break
8:45-9:00am PT
Plenary V: Wish Upon a Star
9:00-10:30am PT
Break
10:30-10:45am PT
Plenary VI: Mirror, Mirror on the Wall, What’s the Future for us All?
10:45am-12:00pm PT
|Registration
EARLY BIRD
Register by June 7, 2023
Member $539
Non-Member $675
Payment MUST be paid or postmarked by Wednesday, June 7, 2023 to qualify for Early Bird registration rate
REGULAR
June 8 - July 21, 2023
Member $649
Non-Member $795
Payment by check is due in the NCSEA office by Friday, July 21, 2023. The last day to register by credit card is Tuesday, July 28, 2023.
HOST &
NEIGHBORING STATES
Member $499
Non-Member $649
Attendees coming to the conference from the host state of California or the neighboring states of Arizona, Nevada, and Oregon can take advantage of special rates.

VIRTUAL REGISTRATION
Member $375
Non-Member $650
Includes live streaming and access to live Q&A for all six plenary sessions, and access to recordings.
Virtual attendance will also include live stream ONLY for three workshop sessions on Pacific Time and access to recordings.
Plenaries
Plenary I: Incredileader
Plenary II: Child Support Leader Adventureland
Plenary III: It’s a Small World After All: Taking DEI Concepts and Moving into Action in the Real World
Plenary IV: Of Boys and Men – Gender Equality through a Different Looking Glass
Plenary V: Wish Upon a Star
Plenary VI: Mirror, Mirror on the Wall, What’s the Future for us All?
Workshops
Concurrent Workshop #1: Increasing Retention: Managing to Mentor
Concurrent Workshop #2: Trauma-Informed Customer Service: Building Positive Relationships and Wellbeing for Parents and Caseworkers
Concurrent Workshop #3: Bypassing the roadblocks to leadership success
| Registration Policies
Early Bird Registration
In order to qualify for the Early Bird registration fee, payment MUST be paid or postmarked by Wednesday, June 7, 2023. If payment is not received by the Early Bird deadline, the registration will be subject to the Regular registration fee.
Registration Payment Policy
Registration payment MUST be received in full before an attendee will be able to attend the Event. If an attendee is submitting registration payment by mail or email, the payment must arrive at the NCSEA office no later than Friday , July 21, 2023. Attendees whose payments are not received by July 21 will be advised of cancellation of registration. No payments will be accepted onsite.
Registration Cancellation Policy
NCSEA is unable to accept telephone or verbal cancellations. To cancel your registration, please provide written notice to the attention of the Customer Service and send via email (customerservice@ncsea.org no later than Friday, July 7, 2023, to receive a 50% refund of your registration fee. NCSEA regrets that Event registration fees cannot be credited to a future NCSEA Event. No refunds will be issued after July 7, 2023. PLEASE NOTE: Due to Event demands, refunds may not be processed until after the event has occurred.
Substitution Policy
Full event registrations may not be shared by multiple individuals during the Event. Substitution of registrants may only occur if the original registrant is unable to attend. Substitutions must be submitted to NCSEA in writing (via email) by Friday, July 21, 2023. If the substituted individual falls into a different registration fee category, s/he will be charged the difference, or a refund will be issued.
Why pay more? NCSEA Organization and Individual Members enjoy reduced conference rates. Find out how you or your organization can join and save. Membership can be processed with registration.
Explore NCSEA Membership >
|PARTNER
The NCSEA Leadership Symposium brings together more than 700 child support and human services professionals - decision-makers and influencers at the highest levels. It's the perfect opportunity to promote your brand and message within the child support community. Attendees include state, tribal and county directors, managers and supervisors, non-governmental agencies, and private partners.
PROSPECTUS NOW AVAILABLE
For more information about sponsoring and exhibiting at the NCSEA Leadership Symposium or about becoming a Corporate Partner, contact LaTrese Wallace, Senior Manager for Fundraising and Partnerships.
|NCSEA Corporate Partners



