When planning your conference schedule, plan to arrive early on Sunday! This year’s Leadership Symposium includes a full afternoon line-up.
12:30 - 6:00 PM
Check in early and beat the crowd.
New Attendee Orientation
1:00 - 1:45 PM
Attending your first NCSEA Leadership Symposium? Want to learn the ins and outs of navigating what can be a daunting schedule of exceptional professional development offerings? Stop by and learn tricks from veteran attendees on how to maximize your first NCSEA Leadership Symposium experience, and meet NCSEA’s volunteer leadership to learn more about the association and its mission! speed exchange of big ideas and hot topics.
2:00 - 3:15 PM
NOUN · SYM·PO·SI·UM ·FARE (SIMˈPŌZĒƏM /FER/): A GATHERING OF THE NCSEA COMMUNITY TO GROUP THINK, ROUND ROBIN, CONVERSE, NETWORK AND DISH UP GREAT IDEAS.
JOIN US FOR A FAST-PACED, ACTIVITY FILLED SESSION WITH THE OPPORTUNITY TO LEARN MORE ABOUT NCSEA, PARTAKE IN THE LEADERSHIP HACKATHON, IMPROVE YOUR SOCIAL MEDIA IQ, AND JOIN THE NCSEA EXCHANGE FOR AN INTERACTIVE SPEED EXCHANGE OF BIG IDEAS AND HOT TOPICS.
Join NCSEA leaders for an interactive speed exchange of big ideas and hot topics in the Child Support industry. Join fast-paced, small group conversations about what’s trending and share your ideas for Leading the Future of Child Support. Join the conversation!
Stop by to solve one leadership challenge with your peers, or stay a while and hack away at multiple issues at this fast-paced “Hackathon” session. Hackathon is broadly defined as ‘creative problem solving’. We welcome you to bring your own topics or new innovative ideas to discuss in small groups. Work to come up with solutions among experienced leaders and find how to turn ideas into practice. Don’t have your own challenge to bring, no problem; multiple topics will be available for you to solve! This high-energy, engaging session will produce meaningful conversations and host a group of experts with varied backgrounds, providing insight, direction and helping participants through any roadblocks during their problem solving discussions.
Social Media 101
Do you want to engage with your colleagues or customers on social media but need a little help? Come in and let our social media experts give you some tips on working with Twitter, Facebook, Instagram and Linked In. Do you not have an account but would like some help getting one set up so you can interact during the conference? Fear not we’ll help you with that too.
We’re so happy you’re here at our leadership fair, please stop by this interactive room to hear more about the committees NCSEA has to offer. Members of our various committees will be on hand to showcase the committees they serve on. If you’d like to hear more about specific committees, this will be a great informal way to do that.
3:30 - 5:00 PM
Leadership Book Club
Attendees are encouraged to read the book, The 360 Degree Leader: Developing Your Influence from Anywhere in the Organization, by John Maxwell and join us for a conversation about it. As one of the globe's most trusted leadership mentors, John C. Maxwell debunks the myths that hold people back from leaning into and developing their influence. In this inspiring call-to-action, he shows middle managers how to leverage their unique positions and become 360 degree leaders by exercising influence in all directions--up (to the boss), across (among their peers), and down (to those they lead).There are endless opportunities for those trying to lead from the middle of an organization.
Ethics in Leadership
Government leaders at all levels hold the public’s trust that laws and ethical standards will not be violated. This workshop will introduce federal and state ethics and conflict of interest laws designed to ensure that government decisions are made fairly and without favors being exchanged. Former child support directors will then share their experiences, including conduct and requests that may have crossed the ethical line as well as some advice to corporate partners on how to approach current directors about new or better program innovations. The session will end with a fun series of scenarios and polling by the audience on what is ethically right and wrong for government leaders – hope to see you there! CLE Eligible
Managing Change in an Ever-Changing World
Policy changes, new technology, and changing demographics bring unique opportunities and challenges for the child support program. As organizations take on automated system projects, make changes to comply with the Modernization Rule, and focus on process improvements, many child support leaders and program staff are struggling with change. This session will discuss the concept of organizational change management and the relationship between individual, organizational, and enterprise change to provide child support professionals with strategies to lead effective change in today’s work environment. Incorporating organizational change management practices into program operations will support positive outcomes for child support professionals and the families that they serve.
5:00 - 6:00 PM
Join NCSEA for an opening reception to kick-off the 2019 Leadership Symposium Activities. The exhibit hall is open for attendees to meet NCSEA's corporate partners, exhibitors, and sponsors. It's a great way to meet up with old friends and meet new ones!